Letter To The Editor – Oct. 30, 2014

Dear Editor,
  Along with my current utility bill came an additional charge for last month’s services. I will admit that I never missed receiving the bill, but considered that is is the responsibility of the company hired by the City to do the billing, and the Post Office, to assure the delivery of our bills.
  The woman that I spoke with at the Water Valley Electric Department told me that is is the responsibility of the customer to actually call folks we owe money to, and ask where our bills are if we do not receive them by an unspecified date. Very odd. I will be 70 next year, and have never heard this. On top of the non-receipt of a bill, the woman at the electric department did not have a phone number for the company who is charged with issuing our bills, and yet she expected me to call.
  To add injury to insult, because  of the incompetence of the billing company, I was expected to pay a penalty—outrageous legalized robbery.
  Sincerely,
  /s/Don C. McConnell